Privacy policy

Privacy Policy
Last updated: October 2026

At HALMONT, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights available to you depending on your location.

1. INFORMATION WE COLLECT

We collect information when you:

  • Create an account or place an order (name, email, shipping and billing address, phone number).
  • Make a payment (handled securely by Shopify Payments, PayPal, and other payment providers; we do not store full card details).
  • Browse our site (cookies, IP address, device information, pages viewed, referral source).
  • Contact us directly (email content, support requests).
  • Subscribe to our newsletter (email address).

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders, including international shipping and customs documentation.
  • Send order updates and shipping notifications.
  • Send marketing emails, where you have given consent or where the law allows.
  • Show you relevant ads and measure the performance of our advertising.
  • Improve our website, products, and customer experience.
  • Prevent fraud and protect the security of our store.
  • Comply with legal and tax obligations.

3. LEGAL BASIS FOR PROCESSING (EU/UK/EEA CUSTOMERS)

If you are located in the European Union, United Kingdom, or European Economic Area, we process your personal data under the following legal bases, in accordance with the General Data Protection Regulation (GDPR):

  • Contract performance: to process and deliver your order.
  • Legitimate interest: to prevent fraud, keep our store secure, and improve our services.
  • Consent: for marketing communications and for non-essential cookies, which you may withdraw at any time.
  • Legal obligation: to comply with tax and accounting requirements.

4. SHARING YOUR INFORMATION

We share your data only with:

  • Shopify and payment providers (for payments and store operations).
  • Shipping carriers, suppliers, and fulfillment partners (to prepare and deliver your order, which requires sharing your name, address, and contact details).
  • Service providers, such as email marketing, analytics, advertising, and order-tracking tools, who process data on our behalf under appropriate data protection terms.
  • Authorities, where required by law.

We do not sell your personal information in exchange for money. Some advertising and analytics tools may be considered "sharing" or "selling" under certain laws (see section 8).

5. INTERNATIONAL DATA TRANSFERS

As we operate a worldwide fulfillment model, your data may be processed and stored in countries outside your own, including the United States and China, where our service providers and fulfillment partners may be based. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses, to protect data transferred internationally.

6. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Request access to, correction of, or deletion of your personal data.
  • Object to or restrict certain processing.
  • Request data portability.
  • Withdraw consent at any time, including for marketing communications.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, email support@halmont.com. We will respond within the timeframe required by law (for example, within 30 days under GDPR). You can opt out of marketing emails at any time via the unsubscribe link in any email, or by contacting us directly.

7. US STATE PRIVACY RIGHTS

If you live in a US state with a privacy law (such as California), you may have the right to know what personal data we collect, to request its deletion or correction, and to opt out of the "sale" or "sharing" of personal data for targeted advertising. To make a request or opt out, email support@halmont.com. We will not discriminate against you for exercising your rights.

8. COOKIES AND TRACKING

We use cookies and similar technologies to operate our site, remember your cart and preferences, analyze traffic, and measure and personalize advertising. Where required by law, we ask for your consent before using non-essential cookies. You can manage or withdraw your choices through our cookie banner or your browser settings, though blocking some cookies may affect site functionality.

9. DATA RETENTION

We keep your personal data only for as long as necessary to fulfill the purposes described in this policy, including order history, tax, and accounting obligations, typically for the period required by applicable law. When data is no longer needed, we delete or anonymize it.

10. CHILDREN

Our store is not intended for children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us with data, contact us and we will delete it.

11. SECURITY

We use appropriate technical and organizational measures, including encryption and secure payment processing through our platform, to protect your personal data. However, no method of transmission over the internet is 100% secure.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

13. CONTACT US

For questions about this policy or your personal data, contact us at support@halmont.com.

See also Shopify's Privacy Policy: https://www.shopify.com/legal/privacy